Account Manager (Remote, Outbound)

Company:

• Aqualife USA: Industry-leading water softener company in New York (USA).

• Website: aqualifeusa.com

Location:

• * Remote: Work from anywhere with a stable internet connection!

Salary & Benefits:

• Competitive Salary: 25в€’40k UAH (negotiable) with opportunities for growth based on performance.
• Currency Advantage: Your salary is linked to the USD, offering potential increases with currency fluctuations.

Benefits:

• Bonus Potential: Earn additional income based on performance (details provided during interview).
• Career Development: Invest in your future with training and growth opportunities.

Job Summary:

• Join our team as a remote Account Manager and play a vital role in supporting our valued customers.
• You’ll be responsible for scheduling annual maintenance appointments for water softeners and providing exceptional customer service.

Responsibilities:

• Customer Focus:
• Deliver exceptional service through phone calls.
• Actively listen to customer concerns and offer solutions.
• Research and troubleshoot technical issues.
• Maintain accurate customer records and document interactions.
• Escalate complex issues to the appropriate team.
• Technical Knowledge: Stay up-to-date on Aqualife USA products, services, and promotions.
• Communication & Collaboration:
• Proven English (B 2+) and Russian (Native, C 1) proficiency.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate effectively within a team.

Qualifications:

• Previous experience in a call center or administrative role is a plus, but not required.

Skills:

• Solutions-oriented approach with strong initiative.
• Excellent organizational skills and time management abilities.
• Ability to work remotely and manage your own schedule.
• Willingness to work evening/night hours.
• Resilient and adaptable with a problem-solving mindset.

Why Join Aqualife USA?

• Remote Work: Enjoy the flexibility and convenience of working from home.
• Growth Opportunities: Invest in your career with a company committed to employee development.
• Competitive Compensation: Earn a competitive salary with the potential for bonuses and growth.
• Supportive Team: Be part of a collaborative and supportive work environment.

Ready to Join Our Team?

Apply now and take the first step towards a rewarding career with Aqualife USA!