Retention manager (Турецька мова)

We are an innovative iGaming (betting) company offering a unique set of Sports Betting and iGaming products and solutions.

Our goal is to reach a new level and form a team of specialists to implement our projects. Cooperation with us is a great opportunity for professional growth and development in the iGaming niche.

What will you do:

• Calls to clients (inbound calls - only to those users who have registered on our site).
• Dialogues, conversations on WhatsApp and Telegram with our VIP clients.
• Creating a friendly environment when dealing with clients.
• Communicating with customers following a customer-oriented approach in resolving issues and ensuring customers&# 039; satisfaction.
• What we offer:
• Flexible working hours (Mon-Fri, 12: 00-20: 00).
• Full-time remote.
• Comfortable conditions for your productive work and professional growth.
• Decent salary based on the results of the interview and a comprehensive bonus system.
• Work and personal life balance.
• Ability of career and professional growth within the company.
• Young and friendly team.

What is important to us:

• 6+ months of relevant experience.
• Excellent/native Turkish language level.
• Intermediate + English language level.
• Strong social, self-organization, and communicative skills.
• Positive, attentive and kind to people approach.
• You are a fast learner.
• Ability to work with a large amount of information.
• Good PC skills.