Customer support manager

Key actionable:

• Upskilling, and monetization of matchmakers, content creators, and moderators to ensure their long-term retention
• Working along with the product team to launch new features around engagement, retention, and monetization
• Creating / Developing micro-influencers within the FRND ecosystem to drive matchmaking, virtual gifting, radio shows
• Stay up to date with new social media trends, insights, and best practices, and then act on the information to grow engagement on the platform

What are we looking for?

• Proficiency in written and verbal English
• High ownership
• Strongly data-driven
• Execution-bias / Hustle
• High creativity quotient
• Fast decision making
• User empathy
• Women wanting to start/restart their careers can also apply.